Privacy Policy | Tec Software

📅 Last updated: February 11, 2026

Tec Software takes privacy seriously. In this Policy we explain how we use, store, share, and protect the personal data collected through the use of our services and the visit to our websites, and how Data Subjects can exercise the rights provided for under applicable legislation.

The data we collect depends on the context of your interactions with us. This Policy covers data from Customers, Consumers of Customers, and Users of our websites — collectively referred to as “Data Subjects”.

1 Who We Are

Tec Software® Data Source Informática Ltda offers a portfolio of internet services, including software as a service (SaaS), website hosting, cloud computing solutions, and virtual stores, among others. We are headquartered at Av. Maria Teresa, 75, Groups 318 and 319, Rio de Janeiro – RJ, Brazil.

Questions, doubts, or complaints about this Privacy Policy can be sent to: [email protected]

2 Important Definitions

Brazilian General Data Protection Law (LGPD). Federal Law No. 13,709/2018, which regulates personal data processing activities — including in digital media — with the objective of protecting fundamental rights of freedom and privacy.

Processing Agents. The Controller is the person or company responsible for decisions regarding personal data processing. The Operator is the person or company that carries out the processing on behalf of the Controller, following its instructions.

Personal Data. Any information relating to an identified or identifiable natural person.

Processing. Any operation carried out with personal data — automated or not — including collection, production, reception, classification, use, access, reproduction, transmission, distribution, processing, storage, archiving, deletion, evaluation, modification, communication, transfer, dissemination, or extraction.

3 Customers

3.1 Data We Collect

(I) Data you provide to us

Business contact data: name, job title, company, location, phone number, and email address;
Marketing preferences;
Account credentials: email address, username, and password;
Payment information: credit card details, bank details, and invoice address;
Technical support data: ticket type, product or service related to your request, contact or authentication data, and content of communications with us, including phone recordings.

(II) Data we collect automatically

Device data: IP address, operating system, geolocation information, and device identifier;
Log data: IP address and activities on the Services (date, time, pages and files viewed, searches, and other actions taken);
Browsing data: how you use and interact with our Services, including performance metrics and communications sent through the Services.

(III) Data from other sources

We may collect data from public databases, public social media profiles, and credit protection entities.

3.2 How We Use This Data

To fulfill our contractual obligations: creating and managing accounts, verifying identity, collecting amounts owed, and providing/improving services;
To notify you of changes to our products and services;
To perform internal operations: support, data analysis, testing, research, and statistics;
To reinforce our security and protection procedures;
To provide information about other services similar to those you have already contracted;
To measure and understand the effectiveness of our advertising;
To manage risk and detect, prevent, and/or remediate fraud or illegal activities;
To establish, exercise, and defend rights in judicial, administrative, or arbitration proceedings;
To comply with legal or regulatory obligations.

4 Consumers

In most of the products and services we offer, Tec Software acts as an Operator of personal data, following the instructions of our Customers. To understand how your data is handled by our Customers, please consult their respective privacy policies. Tec Software is not responsible for the privacy or security practices of our Customers.

4.1 Data We Collect

(I) Data received from our Customers

Our Customers may provide us with your personal data — such as name, email address, phone number, identification number, or payment details — when using our services (e.g., uploading contact databases, issuing electronic invoices, or operating an online store).

(II) Data we collect automatically

Device data: IP address, operating system, geolocation information, and unique device identifiers;
Browsing data: interactions with marketing communications, pages viewed, whether you opened an email or added a product to your cart; performance metrics for the Services.

(III) Data from other sources

We may collect data from public databases, social media profiles, and credit protection entities — especially when you make a purchase through a website using our payment intermediation services.

4.2 How We Use This Data

To provide, personalize, and improve our Services;
Internal operations: support, data analysis, testing, and research;
To develop marketing strategies for our Customers;
To process payment requests in intermediation operations;
To manage risk and detect/prevent fraud;
To establish, exercise, and defend rights in judicial or arbitration proceedings;
To comply with legal or regulatory obligations.

5 Website Users

5.1 Data We Collect

(I) Data you provide to us

Business contact data: name, job title, company, location, phone number, and email address;
Area of expertise and interests;
Nature of your communication with us;
Marketing preferences;
Any other information you choose to provide.

(II) Data we collect automatically

Device data: IP address, operating system, browser information, geolocation, and unique device identifiers;
Browsing data: dates of use, pages visited, interactions with informational materials, and performance metrics.

5.2 How We Use This Data

To provide, personalize, and improve our websites;
To reinforce our security and protection procedures;
Internal operations: data analysis, testing, and research;
To process transactions and manage your online accounts;
To send marketing communications and recommendations in accordance with your preferences;
To measure and understand the effectiveness of our advertising;
To manage risk and detect/prevent fraud;
To establish, exercise, and defend rights in judicial or arbitration proceedings;
To comply with legal or regulatory obligations.

6 How We Share Personal Data

We may share personal data with third parties and business partners in the following circumstances:

Third-Party Service Providers: to help us operate, improve, support, and advertise our Services. We require them to use your data in accordance with our instructions and terms.
Credit Protection Entities: to validate information provided and reduce the risk of fraud.
Regulatory, judicial, or administrative authorities: when required by law or to combat fraud and violations of our policies.
Transfer of Assets: in the event Tec Software is reorganized or sold, your personal data may be transferred to the new owner to ensure service continuity.
With your authorization: in other cases, we will notify you and request your consent before sharing data for a specific purpose.

7 Cookies and Tracking Technologies

We and our partners use technologies such as cookies, pixels, web beacons, and SDKs to automatically collect and store data about your use of the Services. We use this information to optimize and personalize your browsing experience, target advertising campaigns, and apply security and fraud prevention procedures.

See our for full details.

8 International Data Transfers

We may transfer some of your personal data to service providers located overseas, including cloud service providers. When doing so, Tec Software will take appropriate measures to ensure adequate protection of your personal data in compliance with applicable data protection legislation, including entering into appropriate data transfer agreements where required.

9 Interactions with Third-Party Websites

We may provide links to other websites on the internet. Tec Software is not responsible for those websites or their content, and does not share, endorse, monitor, validate, or accept the way in which they collect, process, or transfer your personal information. We encourage you to review the privacy policies of any third-party websites you visit.

10 Security

The personal data processed by Tec Software is protected by physical, technical, and organizational security measures — such as firewalls, data encryption, physical access controls to data centers, and information access authorization controls — to reduce risks of loss, misuse, unauthorized access, disclosure, and alteration.

11 Rights of the Data Subject

Data Subjects may exercise the following rights by contacting us at [email protected]:

Confirmation of the existence of personal data processing;
Access to personal data, in accordance with applicable legislation;
Correction of incomplete, inaccurate, or outdated data;
Data portability;
Deletion of data processed based on consent, or when data is unnecessary, excessive, or processed in non-compliance with applicable law;
Information on how personal data is shared;
Revocation of consent, where applicable.

For security reasons, we will only be able to fulfill your request after confirming your identity. We may request additional information for verification purposes.

12 Termination of Processing

We store your data: (I) for as long as required by law; (II) until the end of the processing period as described below; or (III) for as long as necessary to preserve Tec Software's legitimate interests.

Processing will terminate when: (I) the purpose for which the data was collected is achieved; (II) the Data Subject requests deletion; or (III) there is a legal determination to that effect. Upon termination, personal data will be deleted, except where retention is permitted by applicable law.

13 Changes to This Policy

Tec Software reserves the right to modify this Privacy Policy at any time by publishing an updated version on its website. In the event of a material change in how personal data is processed, you will be notified and given the opportunity to review the revised policy before deciding whether to continue using our Services.